Privacy policy

At Vorana Voi we value the privacy of our customers and visitors to our website. In this privacy policy, we explain what personal information we collect, how we use and protect this information, and what rights you have regarding your personal data.

INFORMATION COLLECTED
We collect certain personal information when you visit our website, make a purchase, or contact us. The information collected may include your name, email address, telephone number, delivery address and payment information.

USE OF INFORMATION
We use the information collected to:

  • Process orders and ship products to you.
  • Update you on the status of your orders.
  • Respond to your questions and customer service requests.
  • Inform you about new products, offers and promotions, subject to your consent.
  • Improve our website and services.
  • Prevent and detect fraud and abuse.
  • Data protection.

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorised access or disclosure. We only retain your data for as long as necessary to fulfill the purposes mentioned above.

SHARING OF INFORMATION
We only share your personal information with third parties in accordance with this privacy policy and when necessary to provide our services, such as shipping partners and payment processors. We will never sell, rent, or disclose your information to third parties for marketing purposes without your explicit consent.

YOUR RIGHTS
You have the right to request access to the personal data we have collected, to make corrections, to object to the processing of your data, and to have your data deleted. Please contact us using the contact details below to exercise these rights.

COOKIES
Our website uses cookies to enhance its functionality and to remember your preferences. You can adjust your browser settings to refuse cookies, however please note that this may affect the website's functionality.

CHANGES TO THE PRIVACY POLICY
We reserve the right to update this privacy policy at any time. Any changes will be published on our website. We encourage you to check our privacy policy regularly to stay informed about any updates.

This privacy policy applies to Vorana Voi and our website. By visiting our website or using our services, you agree to the terms of this privacy policy. We appreciate the trust you place in us regarding your personal data!

NEED HELP?
If you have any further questions about our privacy policy, please do not hesitate to contact us at info@voranavoi.com. Our customer service team is always happy to help.

This privacy policy was last updated on 12-31-2024.